Shipping - Australia
Toy Dreamer mostly uses Australia Post to send our items. We provide a flat rate shipping for standard post inside Australia. Express post inside Australia is calculated at check out. Please understand that Covid19 has slowed down international delivery times.
Shipping - International
We use Australia Post for our international shipping. Postage is calculated at check out. We offer standard international postage, tracking and also express postage. Please understand that Covid19 has slowed down international delivery times.
Being collectors ourselves, we always use a lot of packaging to send your items so they arrive in tip-top condition. We believe in caring for the environment so try to always use 2nd hand boxes and packaging material. You'll probably receive your item in a re-used box, but it's all to help out our beautiful planet.
Goods must be purchased from Toy Dreamer and refund can only go back to the purchaser and the card / payment method they used.
Change of mind - If you change your mind, within 7 days of delivery, we are happy to provide credit in store or refund. Item must be returned with item packaging unopened (when new and boxed) and the item not damaged or missing any parts or labels. If you change your mind you are responsible for the postage costs to return the item. Shipping costs are non-refundable.
Wrong / Missing Product - If you believe you received the wrong product, please contact us within 7 days of receiving and we will sort the matter out.